YOUR NEEDS OUR SOLUTIONS
Actively Serving the Pacific Islands
Portstar has become a vital support system for Port Operations across the Pacific Islands, providing both new machinery and crucial maintenance services that keep logistics running smoothly. With a strong focus on customer success and equipment longevity, we not only supply advanced equipment like the renowned SANY Reach Stackers and Mobile Cranes but also specialise in repairing and refurbishing older machines to extend their usability.
We have successfully installed a mix of new SANY reach stackers, empty container handlers, heavy forklifts and cranes into operations located in Vanuatu, Samoa, Cook Islands, Fiji, and Niue Island. Our high level of technical support and after-market service and support ensure excellent ongoing utilisation for customers.
Through continuous support and equipment upgrades, Portstar helps Pacific Island ports maximise productivity, reduce downtime, and ensure operational resilience amid the unique challenges of their remote locations.
01
Equipment Servicing
Once you've purchased equipment from us, we will provide comprehensive after sales support, including all services during the warranty period. Most of our customers prefer to retain our services after the warranty period has expired and we have long relationships with all of our satisfied customers.
02
Servicing other brands?
We are well known for our very capable and comprehensive service. Our highly reputable and skilled technicians are often called in to fix competitors’ equipment when their own technicians or other service suppliers have been unable to keep a machine in operation. This unique service capability is highly regarded in the Pacific Islands where our team are often called upon to respond.
03
Spare Parts
We hold a comprehensive range of spare parts and components for all of the major brands we supply and service. We are well known for carrying parts other equipment suppliers do not normally carry, such as windscreens, joysticks, lighting, brake parts, pumps, solenoids, cables, PLC's and other parts that are usually low volume requirements, but can typically have longer delays when needed.